Customer Support
Welcome to our customer support section. If you need any assistance, then please contact us for free help and advice, we are happy to help.
-
Ordering Information
Here's some information you may find useful when ordering your CD or DVD project. If you need any assistance, then please contact us for help and advice, we are happy to help.
Read More -
Download Templates
Use our templates as guide to set up your artwork. We have a PDF production workflow and prefer to receive artwork as production ready PDF.
Read More -
Artwork Guides
Artwork for full colour and pantone printing should be supplied as a 300dpi, CMYK, flattened PDF. The guide helps you set up your artwork correctly.
Read More -
Production Guides
We have included a number of guides to help you select the correct printing and packaging for your CD or DVD project. Please feel free to contact us on 0800 085 1510 for help and advice.
Read More -
Payment Options
Payment options for your order. If you would like to discuss a specific payment option, please contact us and we'll be happy to help.
Read More -
MCPS/PRS Compliance
It's a legal requirement for you to obtain a licence for the use of other people’s music before we can proceed with the manufacture of an Audio CD or Video DVD.
Read More -
FAQs
Here are some of the most frequently asked questions. Please feel free to contact us to discuss your particular query.
Read More -
Duplication Vs Replication
Kings Direct provides both disc duplication and replication services. Here's a guide to the difference between the production process.
Read More
